House Rules Aren't Just for House Parties
With Ren Navarro, Founder, B. Diversity Group
Time: 9:15 AM - 10:00 AM
Length: 45 mins
Location: Kitsilano Ballroom
Session Description
In Ren Navarro’s session, she’ll touch on such points as:
Looking at the human aspects of recreation, tourism, and hospitality in job postings and reviews - Language matters!
Understanding and accepting accountability both externally and internally
The importance of stating your values and staying true to them
Ensuring value alignment – not just with staff but with vendors and patrons
Throughout this session you’ll be provided with action items, resources and real world examples of how to ensure your space is one that people really want to be part of!